An inability to access or view a record of past transactions made at the retail corporation prevents customers from reviewing their buying activity. For instance, when attempting to verify warranty information or track spending habits, a user encounters a blank page or error message instead of the expected list of purchases.
Consistent access to transaction records provides numerous advantages. It facilitates accurate budgeting, simplifies returns and exchanges, and aids in identifying potentially fraudulent activity. Historically, individuals relied on paper receipts for these purposes, a system prone to loss and disorganization. Digital records offer a more efficient and secure alternative.