The practice of utilizing security personnel who do not wear readily identifiable uniforms is a strategy employed by some retailers. These individuals operate discreetly within the store environment, monitoring customer and employee activity. Their presence aims to deter theft and maintain order through subtle observation and intervention.
This approach can offer advantages in loss prevention by making it more difficult for potential offenders to identify security staff. The element of surprise allows for closer observation of suspicious behavior and potentially more effective apprehension of individuals engaged in illegal activities. Historically, this method has been used alongside uniformed security to provide a layered security presence.