The concept refers to an individual who independently contracts to deliver goods for a major retailer using their personal vehicle. This involves fulfilling online orders by picking up items from the store and transporting them to the customer’s designated address. Payment is typically structured based on factors like distance traveled, package size, and time spent per delivery.
This arrangement offers several advantages. For the retailer, it expands delivery capacity without incurring the capital costs of maintaining a dedicated fleet and employing drivers directly. For the individual, it provides a potentially flexible income opportunity, allowing them to set their own hours and work around other commitments. The rise of e-commerce and same-day delivery expectations has fueled increased demand for this type of service, making it a vital component of modern retail logistics.